Frequently Asked Questions
Everything you need to know about your Fly experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout for 1-2 day delivery.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 7 business days of receipt.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our size chart as fit can vary between styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Fly is committed to ethical fashion. 80% of our current collection is made from recycled or organic materials, and we audit our factories annually.
Can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.